Terms of Service

Effective Date: July 14, 2025

Welcome to Lacora. By accessing or using our website, services, or communicating with us through any channel—including A2P (Application-to-Person) SMS messaging—you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using Lacora’s website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not access or use our services.

2. Use of Services

Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our services.

Authorized Use

You agree to use Lacora’s services solely for lawful, legitimate, and authorized purposes related to your professional practice or business.

3. A2P Messaging & Communication Terms

By providing your phone number, you agree to receive A2P (Application-to-Person) SMS/text messages from Lacora. These may include:

  • Appointment reminders and confirmations
  • Demo scheduling and support follow-ups
  • Promotional offers and product updates
  • Two-factor authentication and security alerts

Consent

  • Express written consent is required for marketing-related text messages.
  • Transactional and service-related texts may be sent under implied consent as permitted by law.

Message Frequency & Charges

  • Message frequency varies by user and service (up to 10 messages/month).
  • Standard message and data rates may apply.
  • You may opt out at any time by replying “STOP” to any message.

Carrier & Delivery Disclaimer

Delivery of SMS messages is subject to carrier availability and network limitations. Lacora is not liable for delayed, undelivered, or blocked messages.

4. Account Registration and Responsibilities

To access certain services, you may be required to provide accurate and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Payments & Billing

Orders and Subscriptions

All product and service orders must be prepaid unless otherwise agreed upon in writing. By submitting payment information, you authorize Lacora to process payments using your selected method.

Payment Terms

  • Advertised pricing does not include taxes or applicable fees.
  • Invoices are due upon receipt unless stated otherwise.
  • Payments for advertising management and media spend are non-refundable once charged.
  • Media spend will be paused once the agreed threshold is reached unless a new payment is received.

6. Intellectual Property

All content, trademarks, and service marks on the site and within our software are the exclusive property of Lacora or its licensors. You may not copy, reproduce, or exploit our materials without prior written consent.

7. Prohibited Conduct

You agree not to:

  • Violate any laws or regulations
  • Interfere with service performance or access
  • Upload viruses or malicious code
  • Impersonate others or misrepresent your affiliation
  • Reverse engineer, scrape, or resell our services

8. Service Availability & Modifications

Lacora reserves the right to modify or discontinue any aspect of its services at any time. We are not liable for any disruption, delay, or discontinuation.

9. Warranties & Disclaimers

Our services are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to fitness for a particular purpose or non-infringement.

We do not guarantee outcomes, treatment results, or revenue increases resulting from use of our products or services.

10. Limitation of Liability

To the fullest extent permitted by law, Lacora is not liable for:

  • Loss of profits or revenue
  • Business interruption
  • Data loss or system failure
  • Any indirect, special, or consequential damages

Our total liability is limited to the amount you paid us in the 12 months prior to the event giving rise to the claim.

11. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if you violate these terms or applicable laws.

12. Indemnification

You agree to indemnify, defend, and hold harmless Lacora, its affiliates, officers, and employees from any claims, losses, or damages arising from your use of the services or breach of these terms.

13. Governing Law

These Terms of Service are governed by the laws of the State of California. Any disputes shall be resolved in the courts located in Orange County, California.

14. Updates to These Terms

We may update these Terms of Service periodically. Continued use of the site or services after changes are posted constitutes your acceptance.

You will be notified of material changes via email, website posting, or SMS where appropriate.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hello@lacora.net
Phone: (949) 510-3139
Mailing Address: 14345 Commerce Dr, Garden Grove, CA 92843